Stop getting emails from TechPlay

There are two separate things we send, and they are switched off in two different places.

The newsletter

Every issue has an unsubscribe link at the bottom. Press it and you are off the list immediately — there is no confirmation page to complete and no need to be signed in. If it is easier, Gmail and Outlook also show their own unsubscribe button at the top of the message, which does exactly the same thing.

Your address then goes on a suppression list, which means it stays off even if it would otherwise be added again later — by signing up on the site, for instance. You do not have to do anything twice.

Notifications about your account

Replies, mentions, giveaway reminders and the rest are a separate switch: Settings → Notifications, then turn off Email me.

Turning it off never hides anything on the site itself. Everything still appears in your notifications when you visit — it just stops following you into your inbox.

What still arrives, and why

Neither switch stops mail you need in order to use the account:

• the address verification link
• password resets

These are sent regardless, deliberately. An unsubscribe that also disabled password resets would lock people out of their own accounts, and unsubscribing is not the same as closing an account. If you want the account gone, that is a different page.

Please use the link rather than the spam button

Reporting a message as spam does stop it — the complaint reaches us and your address is suppressed permanently. But it also tells every mail provider that TechPlay sends unwanted mail, which pushes our messages toward the junk folder for everyone else, including people waiting on a verification link. The unsubscribe link is faster and costs nobody anything.

If mail keeps arriving after you unsubscribed

Check the sender address on the message. A newsletter sent before you unsubscribed can sit in a mail queue and land afterwards, but anything sent later should not. If it does, tell us and include the full message — the headers say which of our systems sent it, which is what we need to find the fault.