How can we help?
Written answers to the things that go wrong most. If none of them fits, the bottom of every page reaches a person.
Browse by topic
Account & sign-in
Creating an account, signing in, and the things that quietly stop both.
- The Create account button is greyed out
- Your verification email never arrived
- Sign in with Discord
- Reset a forgotten password
Connected accounts & your library
Steam, Xbox, PlayStation, GOG and Epic — linking them, and what to do when a library will not arrive.
- Connect your Steam account
- Your Steam library is not syncing
- Connect your Xbox account
- Connect your PlayStation account
Your profile
Who can see it, what the badges mean, and how to make it yours.
XP, levels & rewards
What earns XP, what the daily cap does, and how Bounty is different.
- How XP and the daily cap work
- Ranks and levels
- Bounty, and what to spend it on
- The daily streak and quests
Forum & community
Threads, reputation, accepted solutions, and talking to people directly.
- How the forum works
- Reputation and accepted solutions
- What gets a post removed
- Friends, messages and the Social Hub
Discord
Linking your account, what Professor Buffy can do, and roles that will not line up.
Games & the catalogue
Three hundred thousand games, where they come from, and what to do when one is wrong.
- A game is missing, or its details are wrong
- Rating and reviewing a game
- Release reminders and the calendar
Tools & lists
The WoW Analyzer, the Backlog Advisor, and lists you can publish.
Giveaways
How to enter, and how a winner is actually picked.
Shop & supporting us
Merchandise, and the tiers that keep the site independent.
Email & notifications
What we send, and how to stop all of it.
Privacy & your data
What TechPlay keeps about you, and what happens when you ask us to stop.
- Delete your account, and what happens to your data
- Cookies, and what we measure
- Get a copy of your data
Didn't find what you need?
Tell us what you were looking for. Every question asked is one of the pages that ends up here — so asking is not an imposition, it is how this section gets written.