The same game appears twice in my library
Last reviewed 3 September 2026
Owning a game on two platforms does not normally double it. One game is one card, and the platforms you own it on show as several small icons on that single card.
It happens when the two shops disagree about what the game is. Steam's entry and Xbox's entry can land on two different rows in our catalogue, and then your shelf shows both.
Why we do not just merge them by name
Because the obvious rule is wrong often enough to do real damage. Resident Evil 4 has five entries in our catalogue and four of them are genuinely different products: the 2023 remake, the 2014 HD release, and two separate Xbox editions. Merging those would be destroying information, not tidying it.
Adding the release year does not rescue the rule either — the catalogue's dates come from the shops and some of them are simply wrong. Matching on name and year would correctly join about one duplicate pair in fourteen, and would quietly merge genuinely different games on everybody's shelf to get there.
So we leave them. A visible duplicate is a small annoyance you can see and reason about. A wrong merge is invisible and permanent.
What is planned
Merging by hand: you press "same game" on the pair, we join them, and the choice is remembered so the next library sync does not undo it. It is not built yet.
If you have a pair
Send us the two titles. Real examples are what the manual merge gets designed against, and a few of them are worth more than a rule we guessed at.
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